Business Process
Optimization Services

Our business process optimization consulting develops clear and organized systems to help companies reach optimal performance and increase value.

We Are Your Trusted Business Process Optimization Experts

Great Lakes Advisory believes great businesses are a testament to their people and processes. We help adjust and optimize an organization’s available resources in a better way to improve its competitive advantage. As one of the leading business process consulting companies in Chicago, we have optimized a range of small to medium-sized organizations to great success.

Business process optimization reveals inefficiencies, highlights poor productivity, and points towards areas for improvement. We help companies ensure consistent and efficient internal operations, so they can reduce operating costs and improve profit margins. Let us help you incorporate best practices into your business operations!

How Great Lakes Advisory Can Help Your Business

How Great Lakes Advisory Can Help Your Business

Our process optimization solutions cultivate business agility while ensuring continuous service delivery improvements. Process optimization leverages a company’s potential for increased efficiency, which ultimately leads to greater value creation, with maximum benefits at the lowest cost. This helps businesses outdo the competition and emerge as industry leaders.

Great Lakes Advisory business process optimization consulting will:

  • Review current process for improvements
  • Design new procedures and optimize existing ones
  • Better prepare employees for their job and responsibilities
  • Ensure staff follow uniform procedures
  • Improve productivity and reduce errors, increasing business value
  • Develop clear training manuals to communicate optimized processes

Our Business Process Optimization Services

Great Lakes Advisory process optimization solutions comprise the following procedures:

Process Review

Our consultants work with you to identify which processes have an imbalance between input and output. Through process reviews they reveal pain points and inefficiencies that waste resources and require urgent attention.

Process Visualization

We develop process maps, which are visual illustrations of all the inputs, outputs, actions, decisions, and roles that make up processes, so organizations have a better understanding of what is and isn’t working.

Process Analysis

By analyzing expenses, customer satisfaction, and workflow redundancies, we help businesses gain an honest look at where their efforts don’t match results. Only once they understand what a process needs, can they work on solutions.

Process Redesign

Our consultants work with relevant team members to leverage existing and create new processes for increased efficiency and productivity. Once agreed upon, we document each step into Standard Operating Procedures for easy referral.

Our Business Process Optimization Services

Optimize Your Processes to Reach Outstanding Performance!

Our core process optimization services come in three packages; Pro, Premium, and Deluxe.
Each analyzes, measures, and improves operational activities, culminating in the development of training manuals that reflect exactly how an organization operates at optimal efficiency. Let us help you align your process with your business goals.

Optimize Your Processes to Reach Outstanding Performance!
We Work With a Wide Range of Industries

We Work With a Wide Range of Industries

Great Lakes Advisory is proud to help key players in several industries integrate efficient and flexible improvement processes. Our business process consulting services optimizes the utilization of business resources for the following types of organizations:

  • Inc. 5000 Companies
  • Trainual, Playbook Builder, Whale, Lessonly, & Ninety.io Customers
  • Entrepreneurs, Founders, & Business Owners
  • EOS Businesses
  • Marketing & Advertising
  • Construction
  • Consumer Services
  • Production & Manufacturing
  • Technology
  • Logistics & Supply Chain
  • Home Services & Trades

Why Trust Business Process Optimization With Great Lakes Advisory


Cost Savings

We help reduce wasteful spending, so businesses can effectively reallocate funds towards strategic investments that propel growth.

Simplified Workflows

Simplified Workflows

We simplify complex processes so employees understand how to perform their jobs, ensuring smooth business operations.

Optimize Operations

Optimize Operations

Our consultants make it easier for businesses to manage their workforce, equipment and time, improving productivity.

Enhanced Customer Satisfaction

Enhanced Customer Satisfaction

We help businesses identify what customers really want in products and services, so they can add value where it matters and improve satisfaction.

Decrease Expenses

Decrease Expenses

Business Process Optimization eliminates inappropriate use of labor and time. Our expertise ensures resources are properly allocated and utilized to reduce overheads.

Expert Consultancy

Expert Consultancy

Our process and training experts conduct one-on-one interviews to gain an in-depth understanding of every business and meticulously document its processes.

Client Reviews

I highly recommend Great Lake Advisory to anyone looking to develop better tools to scale their SMB! We initially were seeking out a firm that had expertise in Trainual that could help us develop better training and onboarding tools for new reps. What we left our first engagement with was a new framework and tools for business planning I expect us to build upon for years to come.
I’d describe working with Chris and his team as frictionless and extremely productive for our team!
Adam DeGroot

Great Lakes Advisory really helped us document our processes across one department and created a training manual. Now, unlike in the past, instead of manually training new employees, they go to our training portal in Trainual and quickly learn all they need to know to do their job right.
This will save us a ton of time & costs on training, speed up time to ROI on these positions, and, because they found inefficiencies in some of our processes, help us perform better. Ultimately, because of this ROI, this made their service absolutely free to us.
Sasha Berson

Chris is very detailed and very professional. He helped us to see all aspects of our business, which has many moving parts, and that knowledge is helping us to make better decisions about how to improve the systems that run our business. Great Lake was timely and dedicated to getting us what we need.
Jeff Valorie Burton Burford

Couldn’t be happier with Great Lakes Advisory! Chris and his team created awesome training content, SOP’s, and process maps for our small business. Great team to work with. Highly recommend!
Joe Weidman

Keep Your Business Processes Updated or Create Them From Scratch with Great Lakes Advisory!


What's the cost of your business optimization consulting services?

We tailor solutions to fit unique business needs. The pricing is based on the number of departments, core processes, primary responsibilities, and project goals. Schedule a discovery call today to learn more about the benefits and receive a quote for your business.

What is the turnaround time for optimizing our processes?

Depending on the number of departments included in your project, you can expect us to complete most projects within 12-16 weeks. However, we are always happy to expedite projects to meet our clients’ needs.

When you optimize our processes, will you provide recommendations to address inefficiencies in our operations?

While optimizing your company’s core processes, we identify opportunities to increase efficiency. Where these exist, we evaluate solutions, offer recommendations, and develop and document the optimized process.
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