Our Services
Our goal is to help you train new hires faster,
service more customers, and scale your business.
THE ROADMAP
DOCUMENT
YOUR
PROCESS
TRAIN
NEW
HIRES
SERVE
MORE
CUSTOMERS
ADDRESS
CUSTOMER NEEDS
IN UPDATES
ACHIEVE
YOUR
VISION
WHO IS WHO, WHO DOES WHAT, AND HOW TO DO EACH THING
In addition to that, you also have your brand, mission, culture, and vision. Your playbook encompasses all of this and everything that makes your business unique.
A finished buildout provides an overview of how the business works, department by department. How does the company function? What are the products or services that you sell? What are the roles and responsibilities of the people that work there? Who does what?
We build out your content within a centralized platform that makes it easy to train and transfer knowledge to the responsible employee.
Document Your Processes
Step-by-Step Instructions for Employees
Digitize Forms & Create Templates
Record, Edit, and Upload Videos
Design Engaging Training Content
AS YOUR BUSINESS EVOLVES, SO DO YOUR PROCESSES
You may develop a newfound way to serve your customers’ needs better, or maybe you adopt a new application or technology. We help to ensure your business playbook remains current by incorporating each of these changes.
Updates to Initial Business Playbook Buildout
Incorporate Feedback from Recent Hires to Improve Learning Outcomes
Ensure Roles are Properly Assigned
UNDERSTAND YOUR COMPANY’S DIRECTION
While you understand the company’s direction, the path to the destination is often clouded by the business’s complexities. By breaking down the moving parts and analyzing the financials, we make the business owner’s vision a reality.
Optimize Your Processes
Strategic Plan Development
Execute Strategic Initiatives
Cash Flow Forecasting & Budget Analysis
Benchmarking Tools
