Training and Development
Consulting Services

Analyze, streamline and transform the way you do business with one of the best training consultancy companies, qualified to help you provide a better experience for both staff and customers.

We Are Your Trusted Business Training & Development Consulting Experts

To remain competitive, organizations must be agile, adaptable, and proactively mitigate disruption. Employees and employers responsible for maintaining knowledge management infrastructures face a complex undertaking as regulatory environments constantly change at unprecedented rates. Given the enormity of this task, most rely on the expertise of training consulting companies to keep their processes training up-to-date.

Today’s organizations need to support a culture of continuous development that recognizes overall industry changes and provides relevant training to overcome challenges that arise from such changes. Proper training and development makes competent leaders and employees, resulting in higher job satisfaction, commitment, retention, and profit.

This is where Great Lakes Advisory empowers businesses by transforming cumbersome and unclear documentation into easy-to-understand and fun made-from-scratch training programs.
Our training and consulting services drive differentiation and offer long-term solutions that promote seamless knowledge transfer aligned to your company’s strategy, standards, and policies.


How Your Company Can Benefit From Our Business Training Expertise

Process mapping, SOP development, and process documentation helps develop effective training programs, manuals, and guides. This promotes greater visibility, ensures industry compliance, simplifies business knowledge transfer, and increases opportunities for continuous business improvement.

Training and development consulting services can lead to cost savings and revenue increases. Profit and performance are directly linked to employee efforts. Quality training enhances and optimizes these efforts, which impact the bottom line.

As an essential tool that upgrades employee skills, quality training improves competency and performance in the following ways:

  • Creates a robust knowledge base with clear training guides
  • Empowers employees to better execute their job and responsibilities
  • Increases business value through optimized procedures and training
  • Ensures all employees follow consistent business processes
  • Decreases redundancies and errors while improving employee productivity

Create World Class Training Experiences

We provide a deep understanding of how each process fits into larger organizational structures to provide training for the following areas:

New Hires & Onboarding

Integrate new employees with your company and its culture by creating a welcoming and effective experience. Equipping them with the right tools and insight into business goals helps them become productive team members.

Customer Service

Educate and upskill customer service employees to ensure they adopt winning strategies that improve the support they’re giving and boost customer service. By delivering excellent service, they increase customer satisfaction, retention, and loyalty.

Sales Enablement

Increase the productivity of market-facing teams with ongoing and strategic resources to convert leads into loyal customers through selling services and products in the most effective way.

Project Management

Help project managers grasp the scope and requirements required to manage end-to-end activities within project life cycles. With streamlined processes, they can achieve objectives to standard and meet deadlines within budget.

Accounting and Finance

Effective financial management training keeps the heart of a company healthy, strong, and safe. Training staff about the intersection between finance and strategy unlocks value creation and maintains cash flow.


Marketing and advertising is crucial to business. With the right training, your team can learn and implement proven strategies to reach the target audiences, increasing sales and business growth.

Human Resources

Enable human resources teams to facilitate positive employee experience by developing and retaining valuable staff to support the growth and performance of teams and businesses as a whole.

Operations Management

Equip managers with the ability to effect change in their organizations and boost staff performance. By learning to analyze and improve processes, they can increase productivity and deliver high quality standards.

Create World Class Training Experiences

Improve Your Employee Training With Great Lakes Advisory!

It’s the small details that give businesses a competitive edge. Our training expertise helps organizations eradicate employee pain points, ensuring businesses provide high quality products, more efficient service delivery, and better customer support. Whether it’s addressing staff turnover, delegation, or job role proficiency, rest assured, we’ll boost employee satisfaction and improve company culture.

Looking for a cost-effective way to grow your business with flexibility and speed? Call our training and development firm now!

Improve Your Employee Training With Great Lakes Advisory!

Schedule an Appointment

We Work With a Large Range of Businesses

We Work With a Large Range of Businesses

Our training and consulting services leverage decades of experience across business strategy and process optimization to help a wide range of businesses owners and industries solve their training challenges. We define the standards, patterns, and best practices to drive competitive advantage for the following:

  • Inc. 5000 Companies
  • Trainual, Playbook Builder, Whale, Lessonly, & Ninety.io Customers
  • Entrepreneurs, Founders, & Business Owners
  • EOS Businesses
  • Your Industry
  • Marketing & Advertising
  • Construction
  • Consumer Services
  • Production & Manufacturing
  • Technology
  • Logistics & Supply Chain
  • Home Services & Trades

Why Train Your Staff With Great Lakes Advisory

Multimedia Training Materials

Multimedia Training Materials

Our manuals integrate understandable documents and informative 4K video material for fun and engaging learning.

Professional Expertise

Professional Expertise

Because our consultants have expertise in training and education, they seamlessly combine theory with practical experience for the best outcomes.

Save Time

ASave Time

Great Lakes Advisory provides organizations with the resources and expertise to document and develop training for all their processes in under six months.

Unique Training Paths

Unique Training Paths

We use the Trainual learning management system but will gladly work with any other LMS to suit an organization’s needs.

Increased Customer & 
Employee Satisfaction

Dedicated Process Consultants

We develop an in-depth understanding of business processes through one-on-one interviews and deliver expert training that reflects exactly how they operate.

Simplified Training

Simplified Training

Our business process training simplifies complex processes and responsibilities to make it easier for employees to understand how to perform their jobs.

Client Reviews

I highly recommend Great Lake Advisory to anyone looking to develop better tools to scale their SMB! We initially were seeking out a firm that had expertise in Trainual that could help us develop better training and onboarding tools for new reps. What we left our first engagement with was a new framework and tools for business planning I expect us to build upon for years to come.
I’d describe working with Chris and his team as frictionless and extremely productive for our team!
Adam DeGroot

Great Lakes Advisory really helped us document our processes across one department and created a training manual. Now, unlike in the past, instead of manually training new employees, they go to our training portal in Trainual and quickly learn all they need to know to do their job right.
This will save us a ton of time & costs on training, speed up time to ROI on these positions, and, because they found inefficiencies in some of our processes, help us perform better. Ultimately, because of this ROI, this made their service absolutely free to us.
Sasha Berson

Chris is very detailed and very professional. He helped us to see all aspects of our business, which has many moving parts, and that knowledge is helping us to make better decisions about how to improve the systems that run our business. Great Lake was timely and dedicated to getting us what we need.
Jeff Valorie Burton Burford

Couldn’t be happier with Great Lakes Advisory! Chris and his team created awesome training content, SOP’s, and process maps for our small business. Great team to work with. Highly recommend!
Joe Weidman

Unleash the Power of Training in Your Organization!

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